Setting Up Your Visual Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, Sprint recommends that
you set up your voicemail and personal greeting as
soon as your phone is activated.
1. Press and touch > Voicemail.
2. Touch Personalize Now and follow the system
prompts to:
_ Create your passcode.
_ Record your name announcement.
_ Record your greeting.
_ Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing the onscreen Voicemail button,
bypassing the need for you to enter your
passcode).
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Visual Voicemail” on page 6 for more information on
your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to www.sprint.com or call Sprint Customer
Service at 1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
_ Access your account information.
_ Check your minutes used (depending on your Sprint
service plan).
_ View and pay your bill.
_ Enroll in Sprint online billing and automatic payment.
_ Purchase accessories.
_ Shop for the latest Sprint phones.
_ View available Sprint service plans and options.
_ Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
From Your Sprint Phone’s Dialer
1. Press and touch .
2. Use the onscreen dial pad to enter one of the
following phone numbers.
_ Touch to check minute usage and
account balance.
_ Touch to make a payment.
_ Touch to access a summary of your
Sprint service plan or get answers to other
questions.
3. Touch where the phone number now
appears.
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From Any Other Phone
_ Sprint Customer Service: 1-888-211-4727.
_ Business Customer Service: 1-800-927-2199.
Sprint 411
